How Your Information Is Used

Since 1995, Reed Exhibitions has been working to develop useful internet services and websites that are safe, easy, and respectful of our customers. This web site is maintained by Reed Exhibitions. Our corporate offices are located at Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom. You can also reach us by telephone on + 44 (0) 20 8910 7910.

Customer Definition

Reed defines its customers as follows:

• Trade Show visitors
• Trade Show exhibitors
• Conference visitors
• Inquiries
• Speakers
• Press
• Other individuals with whom Reed maintains business relationships or communications

Types of Information Gathered

There are two primary types of information provided by Reed customers. The definitions and treatments of these types are as follows:

Financial Information - Payment information gathered during the registration process - including but not limited to, credit card numbers, financial institutions, and expiration dates - is considered Financial. This information is not distributed under any circumstance.

Professional Information - Data that customers provide to Reed through various methods of communications with RX is considered professional information that is stored and managed for Reed’s internal use. Professional data includes, but is not limited to, name, address, company name, company address, phone number, fax number, email address, as well as questions answered on survey or registration forms. Data captured during a customer's visit to a Reed website, as well as during a visit with another Reed customer, is also considered professional information and may also be stored for Reed's internal use. Professional information may be, upon the consent of RX, shared with other organisations or Reed customers for the purpose of facilitating business relationships in our customer's best interests.

Opt Out

Reed will accept, acknowledge and maintain any customer's request to opt-out of either future communication from RX or communication from a third party to whom Reed provided the customer's information.

Reed will accept opt-out requests as follows:

• By Sender: Reed or third party
• By Show: e.g. The London Book Fair
• By Medium: mail, phone, fax, email (or all)

Security

We follow strict security procedures in the storage and disclosure of information you have given to us and may, on occasion, request proof of identity before we disclose any professional information to you.

Cookies

Where a site is password protected it will use Cookies. Cookies are nothing more than a simple text file. They are not executable programs, and consequently it is impossible for a cookie to contain a virus, or any other application. Cookies are also very small, and you run no risk of filling your hard drive with too many cookies.

The Reed Exhibitions cookie that is placed on your computer as a result of you registering on one of our sites contains only your unique reference number that is allocated by the registration process. This consists of a four digit number. There is no information in the Cookie that can identify you. The Cookie is only valid when you access the relevant Reed Exhibitions site.

Any Queries/Questions

If you have any questions or concerns about your customer information or your request to opt-out of communications from Reed or its third party partners, please contact our Corporate Headquarters via email inquiry@reedexpo.co.uk, telephone + 44 (0) 20 8910 7878, or?fax + 44 (0) 20 8910 7813.

Email Addresses